Semi Truck Under Maintenance. Caucasian Truck Mechanic Working to Fix the Tractor.

OnCall Mechanical Care

Semi Truck Under Maintenance. Caucasian Truck Mechanic Working to Fix the Tractor.

Mechanical Services

OnCall logo with phone number for emergency roadside assistance

OnCall Services Logo

24 7 EMERGENCY ROADSIDE SERVICE YOU CAN TRUST

One source that gets you back on the road quickly and safely.

NORTH AMERICA PROVIDER COVERAGE

CONSISTENT SERVICE PRICING

TWO-HOUR OR LESS ROLL-TIME TARGET

REAL-TIME EVENT REPORTING

US & CA SERVICE PROVIDER COVERAGE WITH OVER 10,000 TIRE SERVICE POINTS

FEATURES

Mechanical

Take advantage of direct access to diesel technicians, available 24/7

  • Roadside truck repair
  • Semi truck lockouts
  • Fuel delivery
  • Lights
  • Pull or jump-starts
  • Brake repair
  • Suspension repair
  • VMRS*

 

*Vehicle Maintenance Reporting Standards is the industry standard coding convention for equipment cost reporting. VMRS reports (only for mechanical services) are available at michelinb2b.com.

Truck Towing

We provide access to towing from a trusted Michelin partner.

  • Light, medium, and heavy-duty semi truck towing
  • Rotators
  • Lowboys
  • Abandoned truck secure, store and clean
  • Secured storage
  • Winching
LiveTrack

Event monitoring - follow every breakdown with real-time dispatch screen views. No matter where you are, LiveTrack can take you there virtually.

  • Sit in the dispatcher's seat
  • See everything as it happens
  • No more waiting until after service is completed
  • Have confidence in your ETA to share with YOUR customer
FixPix

If you have a mobile phone or computer, you can access pictures of your serviced tires. No more questions. 100% proof of product and service.

  • Pictures included*
  • Know the right service was done
  • See tire damage
  • Photos are taken at the site of the breakdown and geocoded.

 

*Pictures only available when service is performed by a MICHELIN® Commercial Service Network Dealer (MCSN).

Reporting

Access details of your service call history through case-specific online reports for tire service, mechanical and towing.

  • Status
  • Vehicle number
  • ETA and roll-time
  • Event records, details and transcripts
  • Email notification of service completion
  • Events by servicing dealer
  • FIXPIX images
Michelin OnCall logo with telephone number for roadside assistance

Michelin OnCall Logo

REQUEST MORE INFORMATION

Learn more about MICHELIN® ONCall Mechanical Service offers by entering your information.

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AGRICULTURE CONSTRUCTION/INDUSTRIAL ACTIVITY FREIGHT TRANSPORTATION MILITARY / EMERGENCY / GOVERNMENT MINING / QUARRIES MOBILE WORKFORCE OTHERS PEOPLE TRANSPORTATION
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