OnCall Mechanical 2
Services Logo Oncall
24/7 EMERGENCY ASSISTANCE YOU CAN TRUST
One source that gets you back on the road quickly and safely.
NATIONWIDE SERVICE PROVIDER COVERAGE
CONSISTENT SERVICE PRICING
TWO-HOUR OR LESS ROLL-TIME TARGET
REAL-TIME EVENT REPORTING
Take advantage of direct access to diesel technicians, available 24/7
- Road Repair
- Fuel delivery
- Pull or jump-starts
- Brake repair
- Suspension repair
*Vehicle Maintenance Reporting Standards is the industry standard coding convention for equipment cost reporting. VMRS reports (only for mechanical services) are available at michelinb2b.com.
We provide access to towing from a trusted Michelin partner.
- Light, medium, and heavy-duty towing
- Abandoned truck secure, store and clean
- Secured storage
Event monitoring - follow every breakdown with real-time dispatch screen views. No matter where you are, LiveTrack can take you there virtually.
- Sit in the dispatcher's seat
- See everything as it happens
- No more waiting until after service is completed
- Have confidence in your ETA to share with YOUR customer
If you have a mobile phone or computer, you can access pictures of your serviced tires. No more questions. 100% proof of product and service.
- Pictures included*
- Know the right service was done
- See tire damage
- Photos are taken at the site of the breakdown and geocoded.
*Pictures only available when service is performed by a MICHELIN® Commercial Service Network Dealer (MCSN).
Access details of your service call history through case-specific online reports for tire service, mechanical and towing.
- Vehicle number
- ETA and roll-time
- Event records, details and transcripts
- Email notification of service completion
- Events by servicing dealer
- FIXPIX images
A MICHELIN® Certified Service Dealer Network (MCSN) to meet you where the need occurs
OnCall Mechanical Care
Semi Truck Under Maintenance. Caucasian Truck Mechanic Working to Fix the Tractor.
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